However, they need to pay more attention to their software as well. Logitech really does know how to put together an excellent piece of It's surprising how many frustrated Logitech customers are still waiting for a fix, as there were complaints from as long as 3 years ago. Like any good AI spambot, I trawled through online discussion after discussion listed on DuckDuckGo. I decided to dig deeper into the issue & find a fix. FINE! I'll live with it!"Īfter a few months of wasting valuable seconds correcting mistaken entries & contorting my left hand like an adept yogi, I've had enough. "I'll just change the settings in Logitech Options." Only to find that the app wouldn't load on my Windows 10 machine, resulting in the blank window you see screen-captured above. Thankfully, with the Logitech Options software, I can default to the function keys.Ī few months ago, I was chagrined to learn that my keyboard had spontaneously returned to factory settings. I.e., try pressing alt+fn+f4 with one hand. I use the function keys A LOT & it's really cumbersome for me to have to hold the "fn" button every time I want to use them. It is a compact keyboard so the multimedia buttons double as function keys. Also, it's super small so easy to put away when I need to pile exam papers on my desk. Very quiet & the tactile response is just perfect. If you have any questions or require further assistance, click here to submit a Support ticket.I use a Logitech K380 bluetooth keyboard at home & love it to bits. It is important to ensure that this function is enabled when browsing the internet-particularly on secure sites that require a username and password. While this is selected, Webroot SecureAnywhere will not secure keystrokes against keylogging software, though it will still be actively protecting you against infections. Once activated, you will see a checkmark next to the menu option. This can be resolved by clicking the Webroot icon located on the top right of the menu bar, then clicking Pause Secure Keyboard Entry. This includes, but is not limited to, Adobe Creative Suite Products, Macro applications, or some built in features that are triggered by key combinations-such as Dictation and Speech. Here is more information from the Webroot support help site:ĭue to the unique way in which keyboard shortcuts work on the Mac OS, the secure keyboard entry feature may prohibit shortcut functions in a variety of applications. I have a Mac and a Logitech Mouse running without problems. Sorry to hear you were having issues and that the "Pause Secure Keyboard Entry" fixed your Logitech issue. These are as follows:Īnd if you so then set them to 'Allow' or 'Protect' and see if that helps.ĭo let us know how you get on here. Hope that helps? And if that does not help then I would uninstall the MX Master software & driver, reboot and then reinstall it to make sure that the installation was not faulty or has not been corrupted, etc.Īnd finally, though you should not have to do this, as I have not done so on my system, you could try checking for the key Logitech-related processes that should be running, being registered & blocked under the Identity Shield. You should also try rebooting you system if you have not since you first discovered the issue. The fact that some of the buttons are working and some are not leads me to surmise that it is a Logitech issue rather than one caused by WRSA.as generally if and when WRSA does interfere with devices it is usually all or nothing. I would first start by checking in Logitech Options (let me know if you are not aware of what that is) to see how the buttons you described are mapped, and then if that does not help then you can try the 'Restore Defaults' option available on the 'Mouse' panel. I use an MX Master and am experiencing no such issues when also running WRSA.
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